Privacy Policy

Definitions

Cookies

Small sets of data stored on your device.

Data

All information provided by any User or obtained by the Service about a User.

Service

The products and services provided by Notellis, including the website, web application, Chrome extension, and any related tools.

Usage Data

Information collected automatically through the Service, including IP addresses, browser type, pages visited, time spent, device information, and operating system.

User

Any individual using the Service.

Content

Any recordings, transcripts, summaries, notes, pinned items, or other material generated through or uploaded to the Service.

Information We Collect

Information You Provide

When you register for or use the Service, we may collect the following:

• Name and email address (via Google Sign-In or other authentication)
• Account preferences, including summary style selections (Professional, Student, Church, Sales, Executive, Creative)
• Audio recordings you create or upload through the Service
• Any edits you make to summaries, key points, action items, or other generated content
• Pinned items and action items you save
• Payment and billing information when you subscribe to a paid plan (processed by our third-party payment provider)
• Any information you provide when contacting us for support

Information Collected Automatically

When you use the Service, we may automatically collect:

• Usage Data, including pages visited, features used, session duration, and interactions within the Service
• Device information, including browser type, operating system, device type, and IP address
• Cookies and similar tracking technologies to maintain your session and improve the Service

Audio and Transcript Data

The Service records audio from your meetings, lectures, sermons, or other sessions (with your initiation) and processes this audio to generate transcripts and AI-powered summaries. This audio and transcript data is stored securely and is associated with your account.

We do not use your audio, transcripts, or summaries to train or improve any AI models. Our third-party AI and transcription providers are not permitted to use your Content for their own model training or improvement purposes.

How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain the Service, including generating transcripts, AI summaries, and delivering them to your inbox
• Process and manage your account, subscriptions, and payments
• Send you summary emails, notifications, and account-related communications
• Improve and optimize the Service, including analyzing usage patterns and feature adoption
• Respond to your support requests and communications
• Comply with legal obligations and enforce our Terms of Service

We do not sell your Personal Information to third parties. We do not use your Content to train AI models.

Chrome Browser Extension

If you use the Notellis Chrome extension, the extension may:

• Access audio from your browser tabs with your permission to enable meeting recording
• Interact with the Notellis web application to sync recordings and summaries
• Collect usage data related to extension functionality

The extension does not collect browsing history, keystrokes, or any data unrelated to the recording functionality you initiate. All data collected through the extension is subject to this Privacy Policy.

Google API Services

If the Service accesses Google APIs on your behalf, our use and transfer of information received from Google APIs adheres to the Google API Services User Data Policy, including the Limited Use requirements. Google API data is not used to develop, improve, or train generalized AI or ML models.

Data Security

We implement appropriate technical and organizational security measures to protect your Personal Information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption in transit and at rest, access controls, and regular security reviews.

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your Personal Information, we cannot guarantee its absolute security.

Data Retention

We retain your Personal Information and Content for as long as your account is active or as needed to provide the Service. Specifically:

• Account information is retained until you delete your account
• Recordings, transcripts, and summaries are retained until you delete them or your account is terminated
• Payment records are retained as required by law and for billing dispute resolution
• Usage data may be retained in anonymized or aggregated form for analytics purposes

Upon account deletion, we will delete or anonymize your Personal Information within 30 days, except where retention is required by law.

Your Rights

Depending on your jurisdiction, you may have the following rights:

Access

Request a copy of the Personal Information we hold about you

Correction

Request correction of inaccurate or incomplete information

Deletion

Request deletion of your Personal Information and Content

Data Portability

Request your data in a structured, commonly used format

Objection

Object to certain types of processing

Withdraw Consent

Where processing is based on consent, withdraw it at any time

To exercise any of these rights, contact us at hello@notellis.com. We will respond within 30 days.

California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what Personal Information we collect, the right to request deletion, and the right to opt out of the sale of Personal Information. We do not sell Personal Information.

To make a request under the CCPA, contact us at hello@notellis.com.

Children’s Privacy

The Service is not intended for children under 13 years of age. We do not knowingly collect Personal Information from children under 13. If we learn that we have collected information from a child under 13 without parental consent, we will delete that information promptly. If you believe we may have collected information from a child under 13, please contact us at hello@notellis.com.

Cookies

We use cookies and similar technologies to maintain your session, remember your preferences, and analyze how the Service is used. You can control cookie settings through your browser. Disabling cookies may limit certain features of the Service.

Do Not Track

The Service does not currently respond to “Do Not Track” browser signals. We will update this policy if our practices change in the future.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the effective date. For significant changes, we may also notify you via email. Your continued use of the Service after changes are posted constitutes your acceptance of the updated policy.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us: